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Patient Care and Coordination
Patient Travel and Lodging
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With you when you travel for care.
We take the hassle out of travel.
Traveling away from home for care can be a journey. Patients come to us from all across Alaska but wherever home is, when you’re traveling for care, you already have enough on your plate. Regional ANTHC Liaisons, Patient Travel Contacts, and navigation tips and tools will get you where you need to be, when you need to be there. When you arrive, you’ll be greeted by our friendly staff, comfortable rooms, copious amenities and menus composed of locally sourced cultural foods.
Please feel free to contact the ANTHC Patient Hotline to confirm your lodging needs today at 844-729-8430.
Coordinate Your Care with Regional ANTHC Liaisons
Use the list below to find a Regional Liaison in your area to help you on your healing journey:
Regional ANTHC Liaisons are here to support you as you travel to, from, and around Anchorage for care at the Alaska Native Medical Center. Liaisons are locally hired in Tribal health regions so they are familiar with the logistics of getting to and from your community.
Your Regional Liaison can:
- Communicate, coordinate and provide patient assistance with clinics and health care providers.
- Look up travel details such as clinic appointment dates/times, check status of travel and lodging requests and make lodging confirmations at ANTHC Lodging.
- Follow up on appointment referrals to assist patients.
- Work with Tribal health partners for information needed in home regions.
Aleutian Pribilof Islands Association: (APIA)
Alysha Richardson
arrichardson@anthc.org
907-581-2742, ext. 108
Oonalaska Wellness Center
P.O. Box 1130
Unalaska, AK 99685
Annette Island Service Unit (AISU)
Rushcelle Hull
rlhull@anthc.org
907-228-9284
Ketchikan Indian Community
2960 Tongass Avenue
Ketchikan, AK 99901
Bristol Bay Area Health Corporation: (BBAHC)
Copper River Native Association: (CRNA)
Julia McConkey
jrmcconkey@anthc.org
907-729-8165
Copper River Native Association
PO Box 383
Glenallen, AK 99588
Council of Athabascan Tribal Governments: (CATG)
Shanon Hardy
shardy2@anthc.org
907-662-7596
Yukon Flats Health Center
101 Spruce Street
Fort Yukon, AK 99740
Ketchikan Indian Community: (KIC)
Annette Island Service Unit (AISU), Metlakatla Indian Community (MIC)
Rushcelle Hull
rlhull@anthc.org
907-228-9284
Ketchikan Indian Community
2960 Tongass Avenue
Ketchikan, AK 99901
Kodiak Area Native Association: (KANA)
Phyllis Amodo
pnamodo@anthc.org
907-729-3807
Kodiak Area Native Association
3449 Rezanof Drive East
Kodiak, AK 99615
Maniilaq Association: (MA)
Mt. Stanford Tribal Consortium (MSTC)
Julia McConkey
jrmcconkey@anthc.org
907-729-8165
Copper River Native Association
PO Box 383
Glenallen, AK 99588
Norton Sound Health Corporation: (NSHC)
Position currently vacant
NSHC Hospital
1000 Greg Krushek Avenue
PO Box 966
Nome, AK 99762
SouthEast Alaska Regional Health Consortium: (SEARHC)
Position is currently vacant.
SouthEast Alaska Regional Health Consortium
3100 Channel Drive
Juneau, AK 99835
Yukon-Kuskokwim Health Corporation: (YKHC)
Nastasia Kassel
nkkassel@anthc.org
Olinka Peterson
okpeterson@anthc.org
907-543-1783
Yukon-Kuskokwim Health Corporation
Attn: Team Room C, PO Box 528
Bethel, AK 99559
Find Your Tribal Travel Contact
Below is a list of all regional travel contacts. Select your area for an expandable list of contact info for your area’s travel contact.
If you have any questions or are unsure about your travel plans to Anchorage, contact the ANTHC Travel Management Office at 866-824-8140
Anchorage Service Unit
Non-Medicaid Travel Contact
and Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Annette Island Service Unit
Non-Medicaid Travel Contact
AISU Field Health & Patient Travel
907-886-4741
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Arctic Slope Native Association
Non-Medicaid Travel Contact
Patient Travel
Non-Urgent : 907-852-9293
Urgent: 907-852-9143
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Bristol Bay Area Health Corporation
Non-Medicaid Travel Contact
and Medicaid Travel Contact
BBAHC Patient Travel
907-842-9336
Ketchikan Indian Community
Non-Medicaid Travel Contact
Ketchikan Patient Travel
907-228-9200
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Kodiak Area Patient Travel
Non-Medicaid Travel Contact
Kodiak Patient Travel
907-486-9800
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Maniilaq Association
Non-Medicaid Travel Contact
Patient Travel
(907) 442-7473
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Norton Sound Health Corporation
Non-Medicaid Travel Contact
Patient Travel
907-443-3210
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Southeast Alaska Regional Health Consortium
Non-Medicaid Travel Contact
SEARHC Patient Referrals & Travel
1-833-966-8747
Tanana Chiefs Conference
Non-Medicaid Travel Contact
and Medicaid Travel Contact
Patient Travel
907-451-6682 x3711
Yakutat Indian Community
Non-Medicaid Travel Contact
Yakutat Patient Travel
907-784-3275
Medicaid Travel Contact
ANMC Travel Management Office
1-866-824-8140 or 907-729-7720
tmo@anthc.org
Yukon-Kuskokwim Health Corporation
Non-Medicaid Travel Contact
and Medicaid Travel Contact
Patient Travel
907-543-6625
Navigating Anchorage and the Alaska Native Health Campus
Once you arrive in Anchorage, the ANMC Shuttle Tracker and the Tinitun app will help you find your way and see real-time updates on your shuttle’s location. Track your travel from the airport to your housing to the hospital and in between, all with one easy tool: shuttles.anmc.org
ANTHC Lodging and Accommodations at ANMC
Care that feels like home.
More than half of patients who receive care from the Alaska Native Tribal Health Consortium travel from outside of Anchorage to come to the Alaska Native Medical Center. Our goal is to provide you with services and support in a home-like environment that facilitates your rest and recovery.
We offer fully functional kitchens, televisions in every room, housekeeping, and freshly prepared meals from our cafeterias. We are happy to do the cooking and cleaning while you focus on your health. Enjoy the comfort of your friends and family in a clean, comfortable, safe space to heal.
Welcome to your home away from home.
Guest Check-in
Check-in time is 4 p.m., Checkout time is noon (12 p.m.)
When you walk into ANTHC Lodging, you will notice three kiosks where you will start your check-in process. Patient Experience staff, located next to the check-in kiosks can assist with meal cards, taxi vouchers, housing extensions and other questions. Check-in steps:
- Sign in at one of our kiosks.
- The kiosk will print you a ticket, which has a unique number on it. You can also opt-in for text message alerts.
- Feel free to wait in the lobby or our cafeteria. There are monitors in both areas that will display your ticket number when it is your turn.
- Once your number is called, please head to the specific kiosk you’ve been assigned.
- Please share your experience with us by using the QR code on your ticket that will direct you to our guest survey!
Dining
ANTHC Lodging Cafe
The cafe is open daily from 7 a.m.-11:30 p.m. and serves a variety of hot and chilled foods. You may use your meal card to purchase food throughout the day. Enjoy dining with your friends and family in our spacious dining area.
ANMC Cafeteria
The cafeteria in the hospital is open daily from 7 a.m.-7 p.m. and serves a variety of hot and chilled foods. The cafeteria is not limited to patients – family and friends can grab a bite to eat any time during open hours. You can use your meal card in the ANMC Cafeteria.
Food and Nutrition Services
ANTHC Food and Nutrition Services oversees operations of the Alaska Native Medical Center Cafeteria, Patient Housing Café and HCB Coffee Shop. Operating these services allows us to continually assess and improve our food service operations and offerings.
Lodging Amenities
Housekeeping
Housekeepers will visit your room every other day to sanitize the bathroom, clean all exposed surfaces, empty trash, and replace towels as necessary. We will also change your bedding every four days as well, and we always do our best to make up your room while you are out.
If you would like additional housekeeping services or have questions or concerns about the cleanliness of your accommodations, please press the housekeeping button on the phone in your room and we will send an attendant to attend to your needs.
Television
Every room in ANTHC Lodging has a TV that includes a basic cable package featuring mostly local stations. Want to know what’s on? Head to channel 7 on your set to see the lineup. As a courtesy to your neighbors, we ask that you please keep the volume low.
Safe
A small safe is available for you to use in your room. Instructions for use are on the front of the safe, located on the door of your closet.
Parking
Parking at ANMC and ANTHC Lodging is free. For your convenience, handicap and elder parking spaces are provided in various areas on our campus and within the parking garage attached to ANTHC Lodging. Elder parking is for our visitors over the age of 62.
Shared spaces
If you’ve been discharged from the hospital but are waiting on transport, we offer shared spaces to relax until your ride arrives. Since we have many patients just like you, we ask that once you are able to be discharged from the hospital that you also move out of your room in order to give our staff the necessary time to prepare the room for its next guest.
Kitchen Areas
Floors four and six are outfitted with fully functional kitchens. The sixth-floor kitchen is only available to guests of the Ronald McDonald Floor.
Please do your part to keep the kitchens tidy. Make sure to clean up after yourself so the next guest also arrives at a clean space. Both the refrigerator and freezer space is available to you during your stay. Please make sure to empty them of your items before leaving.
Elders’ Lounge
The Elders’ Lounge at ANTHC Lodging provides a quiet and comfortable waiting space for Elders who are 62 and older as well as their escorts. The Lounge is open 7 days a week, 24 hours a day. Escorts must be with the individual they are escorting at all times while in the Lounge.
Visitors and Security
Guest Eligibility
To be eligible for lodging through ANTHC, the patient must meet the following criteria:
- Must be a Tribal health beneficiary visiting Anchorage for referred care at ANMC, or referred to an offsite medical facility by ANMC.
- Alaska residents living 90 miles or more outside of Anchorage.
- Not be on a current eviction or trespass from ANTHC Lodging or ANMC.
Emergencies
Please report any emergencies immediately by dialing 911.
After Hours Access
The front doors to the main ANTHC Lodging building and access to the building via the second floor sky bridge will be locked daily from 9 p.m.-7 a.m.Your room key card will open these doors, or, if needed, press the call button to receive after hours access.
Visitor Guidelines
All visitors of all ages are welcome guests. However, visitors age 12 and under must be accompanied by an adult. Only patient escorts can stay overnight.
Family and Visitor Passes
The main hospital doors are closed after 5 p.m., each evening and reopened each morning at 7 a.m. Visitors may enter through the Emergency Room entrance on the east side of ANMC.
Patient Escorts
In some cases, a patient escort is approved and you may have a trusted friend or family member accompany you on your hospital visit. For your safety, these are the responsibilities required of a patient escort:
- Accompany the patient to all appointments both at ANMC and other facilities.
- Maintain contact with the patient and hospital staff on a daily basis.
- Participate in the patient’s care and education to the extent required.
- Be drug and alcohol free while on hospital grounds.
- Abide by all rules of our housing facilities and ANMC.
Be aware: if a patient escort fails to fulfill their responsibilities, they may lose their authorizations for meals, housing and travel expenses.
Phone and Internet
Incoming Calls
Your family and friends can reach you 24/7 in your room by calling ANTHC Lodging at 907-729-2400 and then dialing your room number after the prompt.
Outgoing Calls
All local calls are free. Simply dial the full 10-digit number. Long distance calls can only be made by dialing collect or using a calling card.
Courtesy Phones
A courtesy phone is available next to the ATM in our lobby and in all business center stations on the first floor for visitors to call patient rooms.
House Phones
If you need to reach the front desk, there is a house phone located in each elevator lobby that will dial directly to the front desk.
Cell Phones
Cell phones are allowed in all areas of ANTHC Lodging. Visitors should not take pictures of staff or patients.
Internet
Wireless internet is offered throughout ANTHC Lodging. The network name is “Internet Only.” No password is necessary to connect to this network.
Business Centers
In the first floor lobby of ANTHC Lodging there are three business centers complete with computers, printers and courtesy phones available for your use. Access your email, and social media to stay connected with loved ones while you are away. We ask that you limit your time to 30 minutes to allow all guests an opportunity to use this amenity.
Additional Lodging by ANTHC
ANTHC Lodging at Midtown
ANTHC Lodging at Midtown is centrally located between the Alaska Native Health Campus and Ted Stevens Anchorage International Airport and near several businesses, including Bear Paw Grill, Lowe’s, and Starbucks.
Address:
100 E Tudor Road
Anchorage, AK 99503
ANTHC Lodging at Old Seward
ANTHC Lodging at Old Seward is conveniently located at the corner of Old Seward Highway and E 34th Avenue, near several businesses, including Moose’s Tooth, New Sagaya, Carrs, and Fred Meyer.
Address:
700 East 34th Avenue
Anchorage, AK 99503
The Alaska Native Tribal Health Consortium has acquired additional hotel capacity to serve patients traveling to Anchorage for health care!
More information on other properties for lodging coming soon!