Patient Care and Coordination
Telehealth – for Patients
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Care that comes to you.
Traveling for healthcare isn’t always an option. Fortunately, with Telehealth, you can still have great healthcare, all from the comfort of your home or from your local community clinic.
With Telehealth, you can meet with your provider through live video or have your health information securely shared by your care team for review, making care more convenient, connected, and accessible.
Contact:
For technical support regarding your upcoming virtual appointment, call the ANTHC Telehealth Department at 907-729-7500
Connecting from Home
If you’re attending a virtual appointment from home, you will need access to the following:
- A computer, tablet, or smart phone
- A camera
- A microphone and speakers or headphones
- The ability to connect to the internet.
Telehealth FAQ's
What is Telehealth?
“Telehealth is the use of medical information exchanged from one site to another via electronic communications to improve a patient’s clinical health status.” – American Telemedicine Association short definition
Virtual Appointments
Clinic-to-Clinic
- Live, interactive video encounters between you and your healthcare provider where you are presented from your local community clinic to an ANMC provider.
Direct-to-Patient
- Live, interactive video encounters between you and your healthcare provider, where you use your own device to connect with an ANMC provider from home, or another private location in Alaska.
Telepresenting
- A term that refers to the act of presenting or communicating in real time from a remote location, typically through digital or telecommunications technologies. You could be telepresented from your local community clinic to ANMC, or, from an ANMC clinic to a Specialist outside of Alaska.
What can I expect during a Virtual Appointment
You will be able to interact with your provider in real time to address questions or concerns about your health care.
Your video visit will be private and confidential.
Depending on your appointment type, you can attend the appointment at home (or anywhere you have access to a speaker, camera, and internet connection) or in your local clinic.
Your appointment at your local clinic may also include the use of AFHCAN carts, which can report your biometrics and other health data, such as photos, in real time.
What are the benefits of a Virtual Appointment?
Delivers care to you the patient from an ANMC specialty provider remotely to your local clinic or personal device.
Reduces the inconvenience and expense of travel.
Allows for personal interaction with your specialty provider.
Opens another channel of communication between you and all of your providers.
Provides one more way to easily obtain needed medical care closer to home.
Phone Appointments
A Specialist from ANMC may call you on the phone.
Store and Forward (e-consult)
This is an interprofessional consultation service where health information is gathered; such as images, lab results, radiology and medical histories, and then transmitted to an ANMC Specialist for evaluation and recommendations. The requesting provider is responsible for following up with the patient and making sure the recommended care plan is completed. Some ANMC clinics using Store and Forward include:
- ENT
- Orthopedics
- Dermatology – ANMC Dermatology eConsult Patient Brochure
What can I expect during a Store and Forward (e-consult)?
- Your provider takes photos, labs, radiology studies and records your medical information in a note.
- Your provider securely sends this information to an ANMC Specialty Clinic.
- The ANMC Specialty Clinic provider reviews the information, then sends recommendations back to your provider.
- Your provider will go over the treatment plan with you, which may include ordering medications and giving you tips on how to take care of your medical condition. You will not see the Specialist in person.
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