Education and training
Telehealth – for Providers
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Better health, one connection at a time.
Telehealth has changed the face of medicine. In Alaska, we must overcome large geographic differences to ensure patients’ access to care. Telehealth means that we can see our patients when they need to be seen, not only when the weather cooperates.
Yet another added benefit of telehealth? Our ability to share information.
Whether you need advice on a complex case or your patient’s condition requires a specialist’s review, your access to providers across the state ensures your patients will receive the best treatment possible, wherever they may be. Plus, our Telehealth teams will get you, your clinic and your teams up and running smoothly so you can focus on what matters most.
Contact:
For technical support regarding an upcoming virtual appointment, call the ANTHC Video Visit Support line for providers and support staff at: 907-729-7599.
For help with setting up new Telehealth Programs, email: Telehealthprgm@anthc.org
Provider Support
Clinical Services
In need of a consultation or second opinion? The following Specialists are available to you and your patient:
- Adolescent Medicine
- Allergy and Immunology
- Behavioral Health and Wellness
- Breast Cancer Screening
- Cardiology
- Dermatology
- Diabetes
- Emergency Department Services
- Endocrinology
- ENT
- Gastroenterology
- General Internal Medicine
- Hepatitis
- HIV/Early Intervention Services
- Infectious Disease
- Interventional Radiology
- Maternal Fetal Medicine
- Nephrology
- Neurology
- Neurosurgery
- Nutrition Services
- Occupational Therapy
- Oncology and Hematology
- Ophthalmology
- Orthopedics
- Pain Management Clinic
- Palliative Care
- Pediatric Endocrinology
- Pediatric Neurology
- Pediatric Occupational Therapy
- Pediatric Physical Therapy
- Pediatric Pulmonology
- Pediatric Speech
- Language Pathology
- Pediatric Surgery
- Physical Therapy
- Podiatry
- Pulmonology
- Rheumatology
- Sleep Clinic
- Speech Language Pathology
- Surgery Clinic
- Vascular Surgery
- Women’s Health (OB/GYN)
- Wound Care Clinic
- Urology
Provider Benefits
- Access to Alaska Native Medical Clinic’s Project ECHO, an educational and guided practice program designed to help empower rural clinicians.
- Better connection between providers and better patient care through the use of the Alaska Federal Health Care Access Network (AFHCAN).
- Real-time support for questions about your patient’s care.
What is AFHCAN?
The Alaska Federal Health Care Access Network (AFHCAN) program was created by ANTHC in 1999, in order to better serve patients throughout rural Alaska and improve the flow of information between two providers. AFHCAN is a “store and forward” telemedicine that uses asynchronous data collection to better connect you with other health care providers and to better provide your patients the care they need quicker. It reduces travel, takes the burden of care off your patient and connects you to a vast network of providers and specialists./ Using AFHCAN might look like this: you see a patient and use the AFHCAN software to create a patient case on an AFHCAN cart, consisting of a computer, a network connection and a variety of attached medical devices. The devices capture data which is then transmitted to another provider for review and consultation. All patient information is encrypted keeping patients’ data safe.
AFHCAN is also used for: Referrals, Radio Medical Traffic, Video Appointment Planning, and Medical Records Transfer.
Technical Support
Telehealth in the Alaska Tribal Health System uses advanced technologies to improve the flow of clinical information across sites. ANTHC develops and supports these tools statewide and is committed to helping clinics and patients get started smoothly and quickly.
What We Provide
- We familiarize patients with the telehealth process and ensure their devices connect properly.
- Provide training for clinics and partners developing or expanding services.
- Offer tier 2 technical support through the Statewide Systems Support Team.
- Recommend and support telehealth hardware solutions.
Clinical Support
Setting up a new clinic or optimizing your current one is no small feat. Our Telehealth Program staff are available to help with all of your telehealth clinical needs, including:
- Optimizing your clinic or health organization’s utilization.
- Planning and managing business and clinical workflows.
- Increasing access efficiency and patient satisfaction.
- Tracking program outcomes.
- Planning your strategy for clinical programs.
Training Support
Training is a key component for any ongoing or new telehealth practice. The Telehealth team offers a wide variety of training assistance, including:
- How to use telehealth equipment.
- Workflows and logistics for clinic staff.
- Courses for train the trainer and superusers.
Telehealth and AFHCAN Resources
AFHCAN
AFHCAN Web
How-Tos:
- HG-0247 AFHCANweb
- HG-0248 Getting Started on AFHCANweb
- HG-0230 Adding Forms to Case Options
- HG- 0238 Notify Other User
- HG-0302 Clinical Administratorator
- Provider Roles in AFHCAN
- 2019 AFHCANweb Basic Training
- AFHCAN Software- Attaching a Billing Form to a Case
Release Notes:
- AFHCAN v8.4.2 Release Notes
- AFHCAN v8.3 Release Notes
- AFHCAN v8.2 Release Notes
- AFHCAN v8.1 Release Notes
- AFHCAN v 8.0 Release Notes
Online Help:
AFHCAN EHR Integration
EHR Integration:
- EHR Integration- Consulting Provider
- EHR Integration- Cerner Demographic Feed
- EHR Integration- Consulting Provider
- EHR Integration- Encounter Generation
- EHR Integration- Send to Message Center
Virtual Patient Room (VPR):
- Connecting to a VTC for Shared Cerner Sites
- Connecting to a VTC for NON Shared Cerner Sites
- Scheduling a VTC in Cerner
- Job Aid – THOs Connecting with the iPad
Camul:
AFHCAN Cart
AFHCANcart Handy Guide and Quick Check Guides
- HG-0015 Creating a Case with AFHCANcart
- AFHCAN cart Quick Check Guide
- AFHCANcart Quick Check Form
- AFHCAN Cart Quick Check Form – NTIA
AFHCANcart Supplemental Documents
- NTIA Grant Consumables 2024 Ordering Information
- AFHCAN Telemedicine Cart Manual (v4)
- AFHCAN Telemedicine Cart Manual (v3)
- Taking Care of Telehealth Devices
Clinical Photography
- HG-0292 Basic Clinical Photography
- HG-0304 Clinical Photography for Ears
- HG- 0305 Basic Clinical Photography for Eyes
Online Help:
AFHCANcart Peripheral Devices
Audiology
- HG-0351 HG-0298 Bio-Logic (PATH) Sentiero Tympanometer, Audiometer & OAE
- HG-0360 Supplemental Guide to Bio-logic AuDX Pro-Flex Tympanometer, Audiometer, DPOAE
- Bio-logic Calibration error directions
- Bio-logic AuDX PRO FLEX Device Configuration Settings 2024
Dental Camera
ECG
Multi-purpose Exam Camera
- HG-0353 GlobalMed Total Exam 3 Multi-Purpose Exam Camera
- HG-0329 Horus 3 Multi-Purpose Exam Camera
- HG-0244 Versa 4 Multi-Purpose Exam Camera
Otoscope
- HG-0328 M-CAM HD Otoscope
- HG-0289 JedMed Combo 24 Otoscope
- HG- 0269 JedMed LED Combo 50 Otoscope
- HG–0021 WelchAllyn Otoscope
- HG-400 JedMed LED 50 HD II Initial Setup
- HG-401 JedMed LED 50 HD II
Scanner
Spirometry
Vital Sign Monitors
- HG-0020 Welch Allyn 300 Vital Signs Monitor (VSM)
- HG-0242 Welch Allyn Spot Vital Signs LXi
- Manufacturer’s Literature: Welch Allyn Vital Signs Monitor 300 Series
- Manufacturer’s Literature: Welch Allyn Spot Vital Signs LXi
Online Help
AFHCANmobile (Android devices no longer supported)
Handy Guides:
Online Help:
Camul
Video Teleconferencing (VTC)
Virtual Patient Room (VPR) – Consent
- Virtual Patient Room Telehealth Consent – Patients and THOs NOT on Shared Cerner
- Virtual Patient Room Telehealth Consent- ANMC
- Virtual Patient Room Telehealth Consent- THOs on Shared Cerner
Virtual Patient Room (VPR) – Scheduling
- Virtual Patient Room: Scheduling VTCs in Cerner (THO Generic)
- Virtual Patient Room: Direct to Patient VTC Scheduling and Connecting (ANMC)
- Virtual Patient Room: Direct to Patient VTC Scheduling and Connecting (CPM)
- ANMC VTC Coordination Request- Job Aid for Scheduling (ANMC ONLY)
- Direct to Patient Appointment Letter (Generic)
- Direct to Patient Appointment Letter (ANMC)
- Scripting for Scheduling Direct to Patient VTCs (Generic)
Virtual Patient Room (VPR) – Connecting
- Virtual Patient Room: Connecting to a VTC for NON Shared Cerner Sites
- Virtual Patient Room: Connecting to a VTC for Shared Cerner Sites
- Virtual Patient Room: Connecting to Virtual Patient Room (VPR) from an iPad- ANMC Specialty Clinics
- Technical Troubleshooting: Suggested Technical Checks for Direct to Patient VTCs
- Using and Disabling Center Stage on an iPad- A Quick Guide
Zoom
VODA
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