Patient appointment and ANMC information
Confirmed cases of COVID-19 are reported by the Alaska Department of Health and Social Services, Division of Public Health. ANMC is prepared to treat and control the spread of infectious disease and is continuing to prepare to protect all ANMC patients.
Temporary hospital visitor policy
We care deeply about the well-being of our patients, their families, and loved ones. To reduce the risk of infection and exposure, we are limiting visitors in our inpatient units and emergency department. (Updated August 2, 2021)
Effective August 2, the ANMC visitor policy has been updated. Due to the increase in COVID-19 cases in our community and to protect the health of our patients and staff, we are limiting visitors to our facility. The Emergency Department and inpatient units are all limited to visit access. Exceptions are listed below:
|Clinical location||Visitor Guidelines|
|Outpatient Specialty Clinics||One adult support person may accompany patients needing assistance during an outpatient clinic visit. If needed, minors and adult patients with a legal guardian may have more than one parent/guardian present for an appointment.|
|Emergency Department||No visitors, except: |
-Pediatric patients may have two parents or guardians visiting at one time;
-Patients receiving End of Life/Palliative Care may have one visitor at a time if the patient does not test positive for COVID-19 and is not under investigation for having COVID-19
-Adult patients with a court-appointed legal guardian may have one guardian visiting at a time
|Outpatient Surgery: Pre-op Appointments||ANMC staff will notify patients and/or visitors about visitation guidelines prior to scheduled outpatient surgeries/procedures. Patients will be allowed one visitor to aid in establishing and support of a plan of care for the patient. This includes education related to at-home instructions necessary for the ongoing support of the patient after surgery.|
|Outpatient Surgery: Day of Surgery||One adult support person until the patient is taken to preop|
|Outpatient Surgery: Pre/Post Op Areas||One parent or legal guardian for pediatric patients; One legal guardian for adult patients|
|Outpatient Surgery: At Discharge||Surgical staff to contact caregiver to coordinate discharge location and instructions|
|Adult Inpatient Units||No visitors, except:|
-Patients receiving End of Life/Palliative Care may have one visitor at a time if the patient does not test positive or is under investigation for COVID-19
-Adult patients with a court-appointed legal guardian may have ONE guardian visiting at a time
|Pediatrics||Two parents or guardians|
|OB Triage||No visitors|
|L&D/Post Partum||One support person|
|COVID + Adults||No visitors|
|COVID + Peds||One parent or guardian|
Thank you for your understanding and support in keeping our patients and staff healthy!
Current ANMC clinic status
ANMC Specialty Clinics are open and seeing more patients. The State of Alaska announced that medical procedures, including elective surgeries, may proceed with safety protocols.
If an in-person visit is not necessary, providers are making all efforts to see patients via telehealth when possible. If you have questions, please contact the clinic about their current services.
|Specialty Clinic||Notes||Phone number|
|Cardiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-4700|
|Diabetes Program||(907) 729-1125|
|Ear, Nose & Throat||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1400|
|Emergency Department & Trauma||907) 729-1729|
|General Surgery||Patients with procedures should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-2700|
|Hepatitis & Liver Disease Program||(907) 729-1560 or 1-800-655-4837|
|Internal Medicine – General Medicine||(907) 729-1500 or 1-800-655-4837|
|Maternal-Fetal Medicine||(907) 729-1779|
|Neurosurgery||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2525|
|Obstetrics & Gynecology||(907) 729-3200|
|Orthopedics||Patients should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-1600|
|Oncology & Hematology||(907) 729-1180|
|Pain Management||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2525|
|Palliative Care||(907) 729-1112|
|Physical Therapy||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1249|
|Pulmonology Clinic, Sleep Center|
and Pulmonary Function Lab
|Reopened as of June 1. The clinic is still accepting referrals, but will have a longer delay in scheduling because of previous closure.||(907) 729-8141|
|Radiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2300|
|Urology||Patients should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-2700|
|Walk-in Clinic||(907) 729-1500|
If you are in need of a medication refill, please use the following:
- Have your medication mailed out by contacting the Medication Refill Hotline at (907) 729-2117
- Curbside Pickup:
- Contact the Pharmacy at (907) 729-4172 to arrange a pickup of your medications
- Contact Primary Care Center at (907) 729-3300 to speak with an Integrated Pharmacist
How we’re keeping patients and staff safe when on campus
At the Alaska Native Medical Center, we’ve been busy continuing to care for our people during the COVID-19 pandemic. We’ve also made some changes since your last visit.
The next time you visit our campus, be aware:
- All patients are screened at the door and asked to wear face coverings. Please bring yours with you.
- Staff are wearing face coverings at all times.
- Clinic waiting room spaces are rearranged to ensure proper physical distancing.
- The rotunda remains closed and other public seating areas are limited.
- Seating in the cafeteria and other dining locations are closed to the public, but food options are available on campus for patients traveling to ANMC for care.
- High-touch surfaces are frequently disinfected beyond regular cleaning processes and replaced when possible.
- No visitors are permitted, other than critical exceptions.
Other patient and staff precautions
- Telehealth visits are offered whenever possible.
- Out of an abundance of caution, staff are now able to be tested for COVID-19 every 7 days, even if they don’t have symptoms.
- Patients admitted to the hospital will be tested for COVID-19, even if they don’t have symptoms.
- Patients with symptoms can receive a referral for COVID-19 testing by calling the Walk-in Clinic at (907) 729-1500.
- Housing and transportation options have been limited.
Other ANTHC programs
Many ANTHC in-person programs and services are canceled. Programs may be available for video or phone consultation. Please contact the program for more information.