Patient appointment and ANMC information
Confirmed cases of COVID-19 are reported by the Alaska Department of Health and Social Services, Division of Public Health. ANMC is prepared to treat and control the spread of infectious disease and is continuing to prepare to protect all ANMC patients.
We are prepared to care for patients with respiratory illness, and efforts are underway to ensure ongoing preparedness for COVID-19.
Current ANMC clinic status
ANMC Specialty Clinics are open and seeing more patients. The State of Alaska announced that medical procedures, including elective surgeries may proceed with safety protocols.
If an in-person visit is not necessary, providers are making all efforts to see patients via telehealth when possible. If you have questions, please contact the clinic about their current services.
|Specialty Clinic||Notes||Phone number|
|Cardiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-4700|
|Diabetes Program||(907) 729-1125|
|Ear, Nose & Throat||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1400|
|Emergency Department & Trauma||907) 729-1729|
|General Surgery||Patients with procedures should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-2700|
|Hepatitis & Liver Disease Program||(907) 729-1560 or 1-800-655-4837|
|Internal Medicine – General Medicine||(907) 729-1500 or 1-800-655-4837|
|Maternal-Fetal Medicine||(907) 729-1779|
|Neurosurgery||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2525|
|Obstetrics & Gynecology||(907) 729-3200|
|Orthopedics||Patients should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-1600|
|Oncology & Hematology||(907) 729-1180|
|Pain Management||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2525|
|Palliative Care||(907) 729-1112|
|Physical Therapy||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1249|
|Pulmonology Clinic, Sleep Center|
and Pulmonary Function Lab
|Reopened as of June 1. The clinic is still accepting referrals, but will have a longer delay in scheduling because of previous closure.||(907) 729-8141|
|Radiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2300|
|Urology||Patients should enter via the front entrance, the skybridge, or the east Dental entrance of the hospital.||(907) 729-2700|
|Walk-in Clinic||(907) 729-1500|
If you are in need of a medication refill, please use the following:
- Have your medication mailed out by contacting the Medication Refill Hotline at (907) 729-2117
- Curbside Pickup:
- Contact the Pharmacy at (907) 729-4172 to arrange a pickup of your medications
- Contact Primary Care Center at (907) 729-3300 to speak with an Integrated Pharmacist
How we’re keeping patients and staff safe when on campus
At the Alaska Native Medical Center, we’ve been busy continuing to care for our people during the COVID-19 pandemic. We’ve also made some changes since your last visit.
The next time you visit our campus, be aware:
- All patients are screened at the door and asked to wear face coverings. Please bring yours with you.
- Staff are wearing face coverings at all times.
- Clinic waiting room spaces are rearranged to ensure proper physical distancing.
- The rotunda remains closed and other public seating areas are limited.
- Seating in the cafeteria and other dining locations are closed to the public, but food options are available on campus for patients traveling to ANMC for care.
- High-touch surfaces are frequently disinfected beyond regular cleaning processes and replaced when possible.
- No visitors are permitted, other than critical exceptions.
Other patient and staff precautions
- Telehealth visits are offered whenever possible.
- Out of an abundance of caution, staff are now able to be tested for COVID-19 every 7 days, even if they don’t have symptoms.
- ANTHC staff have additional paid sick leave if they test positive for COVID-19 and are not permitted to come to work.
- Patients admitted to the hospital will be tested for COVID-19, even if they don’t have symptoms.
- Patients with symptoms can receive a referral for COVID-19 testing by calling the Walk-in Clinic at (907) 729-1500.
- Housing and transportation options have been limited.
Temporary hospital visitor policy
We care deeply about the well-being of our patients, their families, and loved ones. To reduce risk of infection and exposure, we are limiting visitors in our inpatient units and emergency department. (current as of July 27, 2020)
Support of friends and family is an important part of healing for a patient. However, due to COVID-19, we have instated temporary restrictions to our visitor policy to ensure patient, visitor and staff safety.
Family and friends are encouraged to connect with loved ones often over the phone or through electronic communication. Health care buildings are secured with badge-only access and screenings at entrances.
- Outpatient specialty clinics:
- One adult support person may accompany patients needing assistance during an outpatient clinic visit. If needed, minors and adult patients with a legal guardian may have more than one parent/guardian present for an appointment.
- Outpatient surgery:
- Pre-op Appointments: Patients will be allowed one visitor to aide in establishing and support of a plan of care for the patient.
- Day of Surgery: Visitors in surgery are extremely limited. One visitor may remain with the patient in the waiting room until the patient is taken into surgery.
- Pre/PostOpAreas: One parent or guardian of pediatric patients; and one legal guardian of adult patients.
- Inpatient units:
- Pediatric patients may have two parents or guardians visiting at one time.
- Court-appointed legal guardians of adult patients may have one visitor at a time.
- Patients receiving end of life/palliative care may have one visitor at a time if the patient does not test positive for COVID-19 and is not under investigation for having COVID-19.
- Labor and Delivery, Post-Partum: No visitors will be allowed in OB triage.
- Once a patient is admitted for labor, her support person will be allowed to visit her. The support person must be 18 years old. One birth partner in Labor and Delivery. We ask that birth partners stay in the unit and wear a mask as well as follow appropriate physical distancing while in unit.
Visitation will not be permitted for adult COVID- 19 positive patients out of an abundance of caution for our patients and their loved ones; however, staff will facilitate interaction via non-contact methods to the extent possible.
All visitors are required to wear a mask at all times. Masks must cover the nose and mouth. Exceptions for not wearing a mask:
- Children under 2 years’ old
- Anyone who has trouble breathing
- Anyone who is unable to remove their mask without assistance
Visitors with these exceptions should not be on campus since they are at significant risk.
Thank you for your understanding and support in keeping our patients and staff healthy!
Other ANTHC programs
Many ANTHC in-person programs and services are canceled. Programs may be available for video or phone consultation. Please contact the program for more information.