Novel coronavirus (COVID-19) information
If you have symptoms or exposure to COVID-19:
If you or a family member has flu-like symptoms (fever, cough or shortness of breath), or believe you may have been exposed to coronavirus, you should:
- Remain home and call your primary care provider. Calling ahead helps to determine the most appropriate care.
- Refrain from visiting hospital emergency departments, urgent care or outpatient clinics to avoid spreading the virus. If you need to visit the ANMC Emergency Department with symptoms, call ahead for procedures to limit exposure to others at (907) 729-1729.
- If you need immediate medical care, call 911 or your local emergency responders.
- Additional recommendations from the CDC here.
ANTHC and our staff at the Alaska Native Medical Center are working on all fronts to prepare for patients, and to protect the community and the Alaska Tribal Health System from COVID-19. We are working with state and local public health officials to prepare, and obtain and share the most current information.
ANMC patient services and hospital information
Confirmed cases of COVID-19 are reported by the Alaska Department of Health and Social Services, Division of Public Health. ANMC is prepared to treat and control the spread of infectious disease and is continuing to prepare to protect all ANMC patients.
We are prepared to care for patients with respiratory illness, and efforts are underway to ensure ongoing preparedness for COVID-19.
Current ANMC clinic status
ANMC Specialty Clinics are still open and seeing urgent and emergent patients. The State of Alaska announced that all elective surgeries, non-essential medical, surgical, and dental procedures be delayed during the COVID-19 outbreak.
Your provider may contact you about alternative care options or changes to their clinic procedures. Providers are making all efforts to see patients via telehealth when possible. If you have questions, please contact the clinic about their current services.
|Specialty Clinic||Notes||Phone number|
|Cardiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-4700|
|Diabetes Program||(907) 729-1125|
|Ear, Nose & Throat||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1400|
|Emergency Department & Trauma||907) 729-1729|
|General Surgery||Patients with procedures should enter via the skybridge or the front entrance of the hospital. The consult clinic has temporarily relocated to the Healthy Communities Building at 3900 Ambassador Drive (building near pond).||(907) 729-2700|
|Hepatitis & Liver Disease Program||(907) 729-1560 or 1-800-655-4837|
|Internal Medicine – General Medicine||(907) 729-1500 or 1-800-655-4837|
|Maternal-Fetal Medicine||(907) 729-1779|
|Neurosurgery||Temporarily relocated to the Healthy Communities Building at 3900 Ambassador Drive (building near pond).||(907) 729-2525|
|Obstetrics & Gynecology||(907) 729-3200|
|Orthopedics||Temporarily relocated to the Healthy Communities Building at 3900 Ambassador Drive (building near pond).||(907) 729-1600|
|Oncology & Hematology||(907) 729-1180|
|Pain Management||Temporarily relocated to the Healthy Communities Building at 3900 Ambassador Drive (building near pond).||(907) 729-2525|
|Palliative Care||(907) 729-1112|
|Physical Therapy||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-1249|
|Pulmonology Clinic, Sleep Center|
and Pulmonary Function Lab
|Closed until June 1. The clinic is still accepting referrals, but will have a longer delay in scheduling because of the closure.||(907) 729-8141|
|Radiology||Patients should enter via the skybridge or the front entrance of the hospital.||(907) 729-2300|
|Walk-in Clinic||(907) 729-1500|
If you are in need of a medication refill, please use the following:
- Have your medication mailed out by contacting the Medication Refill Hotline at (907) 729-2117
- Curbside Pickup:
- Contact the Pharmacy at (907) 729-4172 to arrange a pickup of your medications
- Contact Primary Care Center at (907) 729-3300 to speak with an Integrated Pharmacist
Temporary hospital visitor policy
We care deeply about the well-being of our patients, their families, and loved ones. To reduce risk of infection and exposure, as of March 25, 2020, ANMC is postponing visitors in our inpatient units and emergency department. No visitors are permitted.
Support of friends and family is an important part of healing for a patient. However, due to COVID-19, we have instated temporary restrictions to our visitor policy to ensure patient, visitor and staff safety.
Family and friends are encouraged to connect with loved ones often over the phone or through electronic communication. Health care buildings are secured with badge-only access and screenings at entrances.
- One birth partner in Labor and Delivery. We ask that birth partners stay in the unit. If a birth partner leaves, re-entry is not allowed.
- One parent or guardian for pediatric patients not in isolation. We ask that the parent or guardian stay in the unit. If a parent or guardian leaves, re-entry is not allowed.
- End-of-life patients will be considered on a case-by-case basis.
Thank you for your understanding and support in keeping our patients and staff healthy!
Other ANTHC programs
Many ANTHC in-person programs and services are canceled. Programs may be available for video or phone consultation. Please contact the program for more information.
Important health tips for COVID-19
- Wash your hands often with soap and water for at least 20 seconds, especially before eating; after going to the bathroom; and after coughing, sneezing or blowing your nose. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Check on Elders for their health needs and encourage anyone 60 and older to stay home.
- People with underlying health conditions or immunocompromised should also stay home.
- Continue healthy practices such as eating healthy foods, drinking water and managing stress.
- Stay aware of travel guidelines.
Contacts for more COVID-19 information
- General questions from the public: The Alaska Department of Health and Social Services has made 2-1-1 a resource for questions from the public regarding Coronavirus Disease 2019 – COVID-19. If you are trying to reach any of our clinics to ask general questions about the Coronavirus, please call 2-1-1 for up-to-date information. If 2-1-1 does not work in your area, please call 1-800-478-2221.
Donate masks and other items
Want to use your time at home to help protect patients in the hospital? Put your crafting skills to work to combat COVID-19 infection among our hospital community. Consider making masks for patients and surgical caps for staff.
At this time ANMC has a sufficient supply of surgical masks and other PPE for our clinical staff. But, the supplies nationally are extremely low and our ability to renew our supplies is limited. Every mask and surgical cap is important to the life of our people.