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ANTHC Airport Liaison Desk now open at Ted Stevens Anchorage International Airport  

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The Alaska Native Tribal Health Consortium (ANTHC) is improving and enhancing the system of care to make your travel smoother and more convenient, with the latest change being a new Airport Liaison Desk at Ted Stevens Anchorage International Airport.  

The desk is located on the baggage claim level near Door 6. The desk also offers a self-service screen to help you get where you need to go. Additionally, a staff Liaison will be available during posted hours to answer any questions.  

Starting the pre-check-in process at the airport will:  

  • Save time getting from the airport to your lodging location (skip the trip to campus!)* 
  • Help notify the ANTHC Lodging team of your arrival. 
  • Guide your next steps after you land. 


Whether it’s your first medical trip or you’ve been to the Alaska Native Health Campus many times, the new ANTHC Airport Liaison Desk is here to help. We are committed to making your healthcare journey as stress-free as possible from the moment you land. 

ANTHC Lodging Pre-Check-in Guide 

 Step 1: Go to the Airport Liaison Desk at the airport on the baggage claim level near door 6. 

Step 2: Enter Patient Information 

  • Using the touch screen at the desk, type in the patient’s last name. 
  • Select the tab that matches the first three letters of the last name/first initial-Reservation Number  
    • Example: For John Doe, select tab Doe/J-456123 
  • Enter patient’s Date of Birth to confirm identity. 
  • Click Enter. 

Step 3: Welcome Message 

  • A greeting will appear: “Welcome to Anchorage!” 
  • Click OK to continue. 
  • ANTHC Lodging will receive notification that you have arrived in Anchorage. 


Step 4: Review Reservation Details 

You will now see the following sections: 

  • Patient Information 
  • Lodging Details 
  • Airport shuttles that are running to the Lodging location the patient is scheduled to stay. Call the Patient Hotline to arrange a ride when arriving outside of shuttle hours: 1-844-729-8430.  


Step 5 (Optional): Shuttle Tracker Access  

  • Scan the QR code on screen to open the Shuttle Tracker on your personal device 
  • There is also a monitor above the kiosk with the live Shuttle Tracker. 


Step 6 (Optional): Get Info via Text  

  • You can choose to have the system send a text message with all your reservation and shuttle details. You can use the phone number we have in the system or select another number to receive a notification. Text message info will come from the phone number: 907-729-7574 


Step 7: Exit Lodging Pre-Check-in  

  • Click “Done” to exit screen. 

 Learn more about the ANTHC Lodging and campus amenities at anthc.org/travel.  

*Please note: Meal cards are not available at the airport, but can be picked up any ANTHC Lodging location. 

 

 

 

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